Account & Security
Manage your account and stay secure
Your Account
Clinora is a business platform. Your account is created and managed by your organization's administrator. You can update your display name and password from the Settings page.
Changing Your Password
Go to Settings from the sidebar
Open the Settings page from the sidebar navigation.
Scroll to the Security section
Find the Security section on the Settings page.
Enter your current password
Type your existing password to verify your identity.
Enter your new password
Choose a new password with a minimum of 8 characters.
Confirm the new password
Re-enter the new password to make sure it matches.
Click Change Password
Submit the form to update your password. You will see a confirmation notification.
Forgot Password
If you forget your password, click the Forgot Password link on the login page. Enter your email address and you will receive a password reset link. Follow the link to set a new password. The reset link expires after a limited time for security.
Two-Factor Authentication (2FA)
Clinora supports two-factor authentication for an extra layer of security. When 2FA is enabled, you will be asked to enter a one-time verification code sent to your email address each time you log in.
Log in with your email and password
Enter your credentials on the login page as usual.
Check your email for the verification code
A one-time code is sent to your registered email address.
Enter the code to complete login
Type the code on the verification screen. If the code expires, click the Resend button to receive a new one.
Security
Your account is protected with industry-standard security. Sessions expire automatically after inactivity. All passwords are encrypted. You will be automatically signed out after extended inactivity for your protection. Login pages are protected with Cloudflare Turnstile to prevent automated attacks.
Team & Access Management
Clinora is a B2B platform. Accounts are created and managed by administrators.
To add team members, contact your Clinora administrator or our support team.
Role-based access control (admin, manager, viewer roles) is available on enterprise plans.
Currently, each account operates as a single user. Multi-user access is expanding soon.
Onboarding & Getting Started
Most customers go from sign-up to their first live call within 15 minutes.
The dashboard includes a setup checklist that guides you through each step.
Live demo available — contact sales@clinora.ai to schedule a walkthrough with our team.
If you're migrating from another AI call center provider, our support team can help with the transition.
No sandbox or test environment yet, but you can make test calls to your own number for free evaluation.